Why RETURN is evidence-based

Explore the development, research and real-world evidence that underpins the RETURN intervention

RETURN is a brief, structured behavioural intervention designed to support patients to engage with dental care after an urgent dental visit. It was developed with patients and communities, refined with dental teams, and evaluated in real-world NHS urgent dental settings.

This section brings together the evidence behind RETURN — from how it was designed and tested, to what we learned about delivering it in practice. Whether you are a commissioner, policymaker, dental team member, patient, or researcher, you can use the pages below to understand what RETURN is, why it was developed, and how it can be implemented.

What you’ll find here:

  • how RETURN was developed and evaluated through a multi-phase research programme
  • peer-reviewed publications and trial outputs
  • dissemination activities and learning shared with stakeholders
  • the RETURN intervention resources (videos, booklets and toolkit)
  • training and support for dental teams
  • why RETURN matters for commissioning and service planning

A message from the Chief Investigator

Watch a short introduction to RETURN from Professor Rebecca Harris explaining why the intervention was developed, how it was tested, and what the findings mean for dental practice and commissioning.

Explore the evidence behind RETURN

Choose a page below to learn more:

How RETURN was developed and evaluated

How RETURN was designed with patients and tested through a feasibility study and randomised controlled trial.

Publications

Peer-reviewed papers that document the development, evaluation, and implementation of RETURN.

Dissemination & knowledge sharing

How RETURN findings have been shared with dental teams, commissioners, and the public.

The RETURN Resources

The intervention materials, including videos, booklets, and the Next Appointment Toolkit for use in practice.

Training and Support

Free online training and guidance to support dental teams to deliver RETURN, with CPD available.

Why this matters for commissioning

How RETURN aligns with urgent dental care pathways and commissioning priorities.
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