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Intervention Delivery Training Quiz

By sam / March 3, 2026

Intervention Delivery Training
Intervention Delivery Training Quiz

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Question 1 of 12

1. Question

Question 1: Why was the RETURN intervention developed?

To reduce the number of urgent dental appointments
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To provide patients with written information only
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To support patients who attend urgent care to move towards planned and stabilising dental care
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To encourage patients to book appointments immediately
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Question 2 of 12

2. Question

Question 2: Which of the following best describes the role of the dental team member when delivering RETURN?

To support a patient-led conversation using the intervention resources
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To explain risks and consequences of not attending
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To advise patients on the best course of action
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To persuade patients to attend regular dental appointments
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Question 3 of 12

3. Question

Question 3: When using the online toolkit, which approach best reflects how it should be used with patients?

Follow the toolkit word-for-word as a script
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Use it to structure and support a flexible conversation
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Skip sections if time is limited
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Complete it without involving the patient
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Question 4 of 12

4. Question

Question 4: Which of the following is most important when beginning the RETURN intervention?

Explaining the full pathway of dental treatment
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Booking a follow-up appointment
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Building rapport and allowing the patient to tell their story
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Providing reassurance about treatment costs
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Question 5 of 12

5. Question

Question 5: Which behaviour is most consistent with a Motivational Interviewing approach?

Correcting patients when they express inaccurate beliefs
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Giving clear instructions about what the patient should do next
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Emphasising the consequences of poor dental attendance
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Asking open questions and reflecting what the patient says
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Question 6 of 12

6. Question

Question 6: Which of the following should generally be avoided during the RETURN intervention?

Summarising what the patient has said
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Allowing silence while the patient thinks
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Using “should” statements and directive advice
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Acknowledging patient strengths
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Question 7 of 12

7. Question

Question 7: What is the main aim of Step 1 of the RETURN intervention?

To identify the correct barrier as quickly as possible and move on
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To understand the patient’s experiences, build rapport, and see things from their perspective
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To explain why regular dental attendance is important
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To encourage the patient to choose stabilisation treatment
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Question 8 of 12

8. Question

Question 8: How are the barriers used within the RETURN intervention?

They are chosen by the dental team member based on clinical judgement
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They are used to label patients according to risk
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The patient selects the barrier most important to them, which determines the resources used
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All barriers are covered in every intervention
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Question 9 of 12

9. Question

Question 9: What is the main purpose of the barrier videos?

To allow patients to see and hear experiences they may recognise
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To highlight the consequences of not attending the dentist
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To provide clinical explanations of dental procedures
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To test patient understanding of dental care
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Question 10 of 12

10. Question

Question 10: Which statement best reflects the Motivational Interviewing mindset used in RETURN?

“Patients need to be convinced to attend the dentist regularly.”
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“Giving the right advice will motivate patients to change.”
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“Patients are experts in their own behaviour and experiences.”
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“Fear can be an effective motivator for behaviour change.”
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Question 11 of 12

11. Question

Question 12: When setting goals and action plans with patients, which approach is most appropriate?

Encouraging patients to aim high to increase motivation
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Agreeing a goal that fits realistically within the patient’s life
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Setting a goal on the patient’s behalf to save time
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Focusing only on booking the next appointment
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Question 12 of 12

12. Question

What is the purpose of the Next Appointment Toolkit?

To replace the need for further conversation
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To provide clinical treatment instructions
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To monitor patient compliance
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To support patients after the session and help them prepare for future care
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Research led by:

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This study/project is funded by the National Institute for Health Research (NIHR) [PGfAR project reference RP-PG-0616-20004]. The views expressed are those of the author(s) and not necessarily those of the NIHR or the Department of Health and Social Care.

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Quiz Summary

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Results

Results

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1. Question

Question 1: Why was the RETURN intervention developed?

2. Question

Question 2: Which of the following best describes the role of the dental team member when delivering RETURN?

3. Question

Question 3: When using the online toolkit, which approach best reflects how it should be used with patients?

4. Question

Question 4: Which of the following is most important when beginning the RETURN intervention?

5. Question

Question 5: Which behaviour is most consistent with a Motivational Interviewing approach?

6. Question

Question 6: Which of the following should generally be avoided during the RETURN intervention?

7. Question

Question 7: What is the main aim of Step 1 of the RETURN intervention?

8. Question

Question 8: How are the barriers used within the RETURN intervention?

9. Question

Question 9: What is the main purpose of the barrier videos?

10. Question

Question 10: Which statement best reflects the Motivational Interviewing mindset used in RETURN?

11. Question

Question 12: When setting goals and action plans with patients, which approach is most appropriate?

12. Question

What is the purpose of the Next Appointment Toolkit?