There is no script for RETURN.
Each conversation will be different, because each patient’s experiences and barriers are different.
You will:
- Work one-to-one with each patient
- Use the intervention materials flexibly
- Respond to what the patient shares
Your role is to support patients to identify their own solutions, using:
- The RETURN resources
- Practical ideas that arise naturally during the conversation
Most importantly, the patient leads the discussion and develops their own plan for re-attending the dentist, with your guidance.