Step 4: Setting SMART goals and action plans

Step 4 involves working with the patient to set:

One clear goal about when they would like to get back to a dentist
A simple action plan about how to overcome their barrier(s)

Goals and action plans use SMART principles to help break change into manageable steps.

This stage focuses on helping the patient decide:

  • When they would like to attend the dentist again
  • What needs to happen to make that possible
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